If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Solscapes 5.0 13 Reviews Landscape Architects & Landscape Designers Write a Review About Us Business Credentials Reviews Our mission is to deliver responsive landscaping and pool services using sustainable solutions that save you money and delight your senses. If the communication and helpfulness of the team would have been better, this would have been a 5-star review but the fact that we still can't say our backyard is complete after 4 months, it's very irritating.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The best part though, our neighbors behind us, contacted the same company and had the EXACT SAME patio installed in 2-3 weeks time when we had to wait 9 weeks for ours to be completed which it still isn't because we can't get the painter (Dave Logue) to come by and paint since he's already received his cut of the money. But the entire time, we were not told anything and just left wondering when our backyard will be done with construction. The companies are Wailua Kayak And Surf Company LLC, Solscape Landscaping And Yard Services LLC, and B Rad Foundation. Your team is overbooked and can't get to the project until later in the year, we UNDERSTAND IF YOU SHARE THAT INFORMATION. Again, probably looks better this way but would have been nice to know in advance. The patio was supposed to have 2 walkways that connect before going to the fire pit, but they did 2 walkways to the fire pit. Find more info on AllPeople about Percival Thomas and Lyles Landscaping & Sprinkler, as well as people who work for similar businesses nearby, colleagues for other branches, and more people with a similar name. Totally fine, but send us a text message or email so we don't think the crew is making a mistake. They planned for 4 pillars on the patio design but only dug 3 holes because the city approved 3 instead of 4 pillars. We are understanding people and definitely know that timelines are hard to stick to in construction but the frustration comes from the lack of communication. The work turned out great, we were very impressed with the outcome but the lack of communication on the timeline, changes made to the plans without telling us, and the fact that the painter (Dave Logue) still hasn't come back to touch up the final parts of stucco (over 2 months after the project was complete), is very frustrating. We were told the project would take approximately 4 weeks to complete but the actual timeline was closer to 9 weeks from start to finish. We wanted a patio build onto the house with a fire pit off the patio and desert landscape installed. We hired OLC Labor Day weekend 2019 for a backyard remodel.
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